Sysfig Support
If your business doesn't have the time or technical ability to resolve problems, or the availability of skilled staff to manage new technology we can assist. Sysfig has a pool of skilled operations and systems staff who can assist businesses during a transition period, installation of new equipment, technical difficulties, system maintenance or even as a long-term contract.
Support Capabilities
We provide onsite technical support for all your business needs, including
Desktop support:
All MS Windows desktop operating system versions, Macintosh desktop O/S versions, all desktop applications and security software
Server maintenance:
MS Windows Server and Linux operating system environments, MS Exchange mail servers, SQL databases, and complete security solutions from Symantec and AVG.
Networking services:
Initial setup, configuration and security assessments of LAN, WAN, WLAN (WiFi), VPN and mobile devices utilising todays best network appliances from DLink, NetGear, CISCO, Linksys, Billion and other manufacturers.
Support Coverage
Our onsite technical support services cover all Sydney, Melbourne, Perth and Canberra metropolitan areas, including the ability to remote support nationwide through remote access software.
IT support hours are from 9:00am to 06:00pm Monday to Friday. Please call our helpdesk on 1300 7911 02 to make an appointment.
Support for after hours and weekends is arranged on request.